Integrated Medicine Alliance Practice Earns Patient-Centered Innovation Award

Integrated Medicine Alliance, Monmouth County’s leader in health and wellness, is proud to announce that Family Practice of Middletown has been recognized by the New Jersey Academy of Family Physicians (NJAFP) with its Patient-Centered Innovation Award. One of IMA’s seven primary care practices, Family Practice of Middletown was cited for its creation of a Geriatric Patient Care Coordinator position to better manage care for the practice’s 150 nursing home patients, which resulted in dramatically improved communication and heightened patient satisfaction levels.

“This is the second year we offered this award and we are pleased that Family Practice of Middletown has demonstrated a commitment to offering innovative approaches to provide patient-centered care,” said Cari Miller, MSM, PCMH CCE, NJAFP’s Director of Advocacy and Project Operations. Ms. Miller also stated that NJAFP is uniquely qualified to develop and offer this award, having worked with more than 1,500 physicians, providers, health systems, community health centers, health care teams, and others in promoting in patient-centered concepts since 2009.

Family Practice of Middletown has been nationally recognized by the National Committee for Quality Assurance as a Patient-Centered Medical Home (PCMH) practice. Recognized practices promote the concept of healthcare professionals working as a team to provide patients with care that is individually determined and meets their specific needs. As such, the practice becomes patients’ “homes” for preventive, chronic and ambulatory care. Under this approach to healthcare, patients openly communicate with their healthcare professionals and let the team know when they need more direction and explanation about their medical care. IMA is a recognized leader in the PCMH initiative, with six of its seven primary care practices carrying the designation.

“We examined our practice closely and determined that a project in this area would help our patients and practitioners,” said Dr. Roger Thompson, Principal of Family Practice of Middletown and a member of IMA’s Board of Directors. “Our practice team is pleased NJAFP recognized our effort in this activity. This award acknowledges that patient-centeredness is important for enhancing the treatment a practice provides and the care a patient receives.”

NJAFP recognized five primary care practices and one specialty practice with Patient-Centered Innovation Awards. Practices are located throughout New Jersey and represent solo/small physician practices, practices with four or more physicians, health system practices, and one specialty practice. Based on the number of applications received for 2015, NJAFP used a blinded review process and a panel of healthcare experts to review all applications received to determine award recipients for 2015. Recipients were determined based on criteria such as creativity, use of a care team, and more.